Terms of Service

Rescheduling or Canceling

  • 5% deposit amount is non-refundable.
  • If you paid the full amount during booking online and you communicate your cancellation with us or your vacation photographer in writing more than 48 hours before the photoshoots, we will offer a full refund (excluding a 5% deposit which is non-refundable).
  • No refund issued for a no-show at the coordinated meeting point and time.

Being On-time

We suggest you arrive at the meeting point 15 minutes before head to meet your photographer. If any reason you don't notify your photographer and arrive 30 minutes after the photo shoot time, you will be considered a no-show and a full fee will be charged.

Extra Fees / Charges

You will be responsible for any additional or extra fees/charges for transportation or entrance fees required for you and your photographer.

Photography Copyright

You will share a non-exclusive perpetual personal-use license of the images. The image(s) may not be used in any way whatsoever in which you charge money, collect fees, or receive any form of remuneration. The image(s) may not be used in advertising. The image(s) may not be resold, relicensed, or sub-licensed. Your Photographer retains the copyright on all images shot.

Have a Question?

If you have more questions, please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Coupon Code Terms


  • Coupon Codes can only be redeemed online.
  • You must be 18 years or older to redeem a coupon code.
  • Void where prohibited by law.
  • Only one (1) promo code may be redeemed per user account/per household/per promotion.
  • Coupon codes are redeemable on Fotocatch only.
  • Coupon codes may require a minimum value order.
  • Coupon code codes cannot be used in combination with other discounts, coupons, promotions, shipping specials or other promo codes.
  • Even if a code is accepted at check out, all orders are reviewed by Fotocatch team prior to fulfillment. If orders are deemed in violation of any of these Terms and Conditions, they will be adjusted accordingly.
  • Coupon codes can not be applied after order is submitted.


  • Coupon codes are strictly promotional voucher codes with no monetary value. They may have an expiration date not shown.


  • Your Fotocatch coupon code value may vary depending upon the promotion in which you are participating.
  • Coupon code values will not be replaced if your order is canceled by your or Fotocatch or refunded.
  • Coupon codes are not replaceable if lost, stolen or damaged.
  • Coupon codes cannot be combined with other Fotocatch discounts, coupons and promotions.
  • Coupon codes have no cash value and may not be redeemed for cash. Fotocatch coupon codes are free and no cash value, therefore can have an expiration date.
  • You are responsible for the security of your own coupon code number. We will not replace any amount from your coupon code there has been used by another party regardless of how the coupon code number was obtained.
  • Changes to coupon or promotion: Fotocatch reserves the right, without further notice to the holders of the coupon codes, to modify the terms and conditions for use of the promo codes, or to suspend or cancel the promo code program in whole or in part.