When should I book my vacation photographer?

We suggest you to book 1 week in advance in order to properly plan with your photographer.  We will try our best and accommodate any last minute bookings.

 

How many people can be part of the photo shot?

The ideal is 1-6 person, please contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. or chat before you made a booking if you want to have more than 6 persons be part of the photo shot.

 

How do I pay?

At the time of booking, you can choose to pay 10% deposit during booking online (by credit card via PayPal) and the remaining 90% of the balance when you meet the photographer (paid by cash in Hong Kong Dollar or credit card via PayPal Here connected to photographer's mobile phone).

 

Are there any extra costs or fees?

There's no extra costs or fees at checkout, except the photo shot requires some extra traveling for the photographer or any kind of entrance fees, that extra costs must be paid by you on the day of the photo shot.

 

When and how will I receive the photos?

Your vacation photos will be ready and be delivered in high-resolution format (3300px x 2200px) in JPEG within 5 working days after the photo shot.  Your photographer will select the photos according to the professional judgement and doing professional retouch, and they will be uploaded to online private album where you can download without any extra costs or fees.

 

What's the refund policy?

  • 10% deposit amount is non-refundable.
  • If you paid full amount during online booking and you communicate your cancellation with us or your vacation photographer in writing at least 48 hours before the photo shots, we will offer a full refund (excluding 10% deposit which is non-refundable).
  • No refund issue for a no-show at the coordinated meeting point and time.

 

Can I reschedule?

Yes, you can send email or communicate in advance with your photographer for the arrangement.

 

What if there's bad weather condition?

We will continue our scheduled photo shot no matter if it's raining.  Unless there's tropical storm with signal No.8 - No.10 or any Rainstorm signal issued by Hong Kong Government.  If it happens, you can re-schedule the booking without any extra fees or costs.