Registering
Accepted Payment Methods
Shipping Options
Downloading Single Images
Return/Exchange Policy
Prices and Currency
The Lightbox
Previous Purchases
About Images:
Comps
Watermarks
File Formats
Resolutions
File Sizes and Compression
Searching:
Searching for Images
Using the Images:
License
Compatible Software
Copyright
Buying Images and Discs Online:
Registering
To take full advantage of all the site features (Ex. Lightbox, Shopping
Cart, etc.), we recommend you take a few moments to register yourself
or your company online. After you register, you can sign in again at
anytime to make further changes to your contact information, review
past purchases and access other areas of the site unique to your account.
Please note: You must be registered to make purchases on fotocatch.com.
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Accepted Payment Methods
fotocatch.com accepts VISA, MasterCard and American Express credit cards through PayPal service.
Any registered user is welcome to use these cards to pay for their
purchase. Please note: fotocatch.com does not retain credit card information
on file. If you wish to make a second purchase transaction, we will
require you to re-enter your credit card or PayPal information.
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Shipping Options
Upon verification of any digital order (single images or virtual discs),
your images will be made available for download from your personal
account area. Physical products (such as CDs and DVDs) will be shipped
next day and usually take anywhere from 7 to 14 days to arrive. There may also be restrictions related to the
location from where your order originates. Please contact us if you
require further information on our shipping policies.
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Downloading Single Images
Upon verification of your order, your single image purchases will be made
available for download from your personal account area. Please note: Purchased images in your personal account will
only be available for 60 days from the time of purchase and limited to download for three times. If you require
digital delivery of your images after this period, a US$30 service will
apply.
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Return/Exchange Policy
When placing your order, please be careful. FotoCatch Photography does not offer returns
or refunds on any digital purchase. FotoCatch Photography will however promptly
replace product which is deemed to be damaged or non-functional. Please
contact us should you require customer service of this nature.
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Prices and Currency
All prices shown on fotocatch.com are posted in US dollars. Because we
are a Hong Kong based company, orders taken on our site must first be
converted to Hong Kong dollars and then back again to US dollars. Due
to currency fluctuations, it is normal to note slight discrepancies
between the amount invoiced and the amount charged to your credit card.
If you have questions about this, please feel free to contact us.
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The Lightbox
Think of the Lightbox as a personal folder where you can conveniently
store images. There is no obligation to buy anything that you place
in your Lightbox.
Its purpose is simply to make it more convenient for you to revisit
images that you may have come across previously and want to set aside
for possible use at some point in the future.
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Previous Purchases
A record of prior purchases, along with the ability to print invoices,
purchase orders and other related documents exists in your personal
account area which can be accessed simply by signing in and following
the appropriate links.
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About Images:
Comps
Comps are slightly larger (but not print-ready) versions of image files
on fotocatch.com. They are free for download, but can only be used
for the expressed purpose of placing into a layout or design prior
to final approval. These images cannot be incorporated into your final
project, and are meant only to give you, your colleagues and/or your
clients an idea of how your project might look before committing to
purchase. Please note: All comps distributed from fotocatch.com are
marked with both a visual and digital watermark. Registered users will
note the presence of a smaller less-intrusive watermark on their comps.
To take advantage of these comps, please register.
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Watermarks
Watermarks appear only on the medium-sized image previews and downloadable
comps. They do not appear on actual images purchased from fotocatch.com.
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File Formats
These are the file formats you will encounter at fotocatch.com:
- JPG/JPEG (Joint Photographic
Experts Group) – Compressed
image file format used to store bitmap data such as photographs and
scanned
illustrations. FotoCatch Photography makes JPG files available in low-resolution (72dpi) for Comp
- TIFF (Tagged Image File Format) – Uncompressed
image file format used to store bitmap data such as photographs and
scanned illustrations.
TIFF files are usually presented as a high resolution (300dpi, 16bit, AdobeRGB) option
suitable for print.
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Resolutions
For the bitmap formats sold on FotoCatch Photography (TIFF) image resolution
is stated in dots-per-inch (dpi). Most medium
and high bitmap files are stored at 300dpi, which will deliver excellent
results in both print and electronic documents.
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File Sizes and Compression
Approximate file sizes for each available resolution are posted in the
image details pages. In general, high resolution images about 69MB.
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Searching:
Searching for Images by Keyword
Searching for images on fotocatch.com is easy. Simply type into the search
bar (located at the top of each page) a word or short phrase related
to the subject matter you are interested in. If for example you type “Cars”,
the search engine will return a mix of single images and disc titles
identified with “Cars”. You can investigate any of these
results further by clicking on the thumbnails and corresponding text
links.
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Using the Images:
License
You should endeavor to familiarize yourself the License Agreement
with before finalizing any purchase. When you buy images from FotoCatch Photography,
you are only buying a license to use the image within the context of
the agreement. Notable things you cannot
do include: copyrighting any derivative form of the image, reselling
the image, reselling products for profit where the images themselves
are the primary selling feature (Ex. Calendars, T-Shirts, Mugs, etc.).
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Compatible Software
The file formats sold on fotocatch.com are compatible with most commercially
available graphics software packages on both the Mac and Windows platforms.
We suggest the following software packages for use with each of the
following formats.
- Adobe Photoshop (JPG, TIFF)
- Adobe InDesign (JPG, TIFF)
- Macromedia Dreamweaver (JPG)
- Microsoft Word, Front Page, Publisher,
etc. (JPG)
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Copyright
Please refer to the our License Agreements
for specific policies regarding the use and indication of copyrights.
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